The "no flyers" sign on (and in) my mailbox seems to be working. Yay! But it took three emails to get Bell to stop sending me "come back to us!" begging mail. Oh well... Bell is capable of worse. I'll probably start getting someone else's letters.
*
EMAIL NUMBER 1
Please stop mailing me requests to sign up with Bell / return to
Bell's service (or any other kind of mail.) It's a waste of paper.
Thank-you.
Miss Mabel
my address
THEIR REPLY:
Greetings Miss Mabel,
Thank you for visiting Bell's website. My name is X, from
the
Bell Canada eContact Centre and I am pleased to help you.
I read your e-mail with interest concerning to stop mailling in
order to
sign up with our compaign.
However, the form you completed did not transfer your telephone
number
and without your telephone number I cannot access your file. Please
provide me with your residential telephone number and I would be
pleased
to address your e-mail.
I hope you will find this information helpful. Should you have
additional questions or concerns, please send another e-mail to my
attention. Your business is appreciated and I look forward to serving
you again.
Thank you for using Bell's Online Customer Care Centre.
Sincerely,
X
Bell Canada eContact Centre
EMAIL #2 (my phone number)
xxx-xxx-xxxx
THEIR REPLY:
Dear Miss Mabel
Thank you for your reply. This is X again, from the Bell
Canada eContact Centre, and I am happy to be of further assistance.
After having verified your account, I noted that your service has been
deactivated for a long time. So, I couldn't process your request
relative to signing up in electronic bill.
I hope you will find this information helpful. Should you have
additional questions or concerns, please send another e-mail to my
attention. Your business is appreciated and I look forward to serving
you again.
Thank you for using Bell's Online Customer Care Centre.
Sincerely,
X
Bell Canada eContact Centre
EMAIL NUMBER 3:
My original request was not for electronic billing.
Your company keeps sending me letters, asking me to re-sign up with
Bell. I do not want ANY letters sent to my home address anymore please.
THEIR REPLY:
Greetings Miss Mabel,
Thank you for your reply. This is X again, from the Bell
Canada eContact Centre, and I am happy to be of further assistance.
We have removed your adresse from our Bell Offer's data base. In
further, you will not receive any other letters for this subject.
I hope you will find this information helpful. Should you have
additional questions or concerns, please send another e-mail to my
attention. Your business is appreciated and I look forward to serving
you again.
Thank you for using Bell's Online Customer Care Centre.
Sincerely,
X
Bell Canada eContact Centre
Thursday, June 5, 2008
Subscribe to:
Post Comments (Atom)
1 comment:
um...
wow.
Post a Comment